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FAQs

Who is treated at Koru Spring?

Koru Spring welcomes adult women of all identities. Our program is designed to help those with eating disorders including anorexia, bulimia, binge eating disorder, OSFED, and ARFID. The Koru Spring team also has experience treating those with co-occurring conditions including addiction, depression, trauma, and anxiety.

How does the evaluation process work?

The first step of our admissions process is calling us at 844.951.1888 to speak with one of our admissions specialists. On this call, we’ll learn more about you, your health, and your history with food. Our admissions specialist will also cover our program, the therapies that we offer, and what a day at Koru Spring looks like. Together you will determine if Koru Spring will be the best place to begin your journey towards recovery. 

What levels of care are offered at Koru Spring?

Koru Spring offers residential treatment, partial hospitalization (PHP), and intensive outpatient (IOP) levels of care. We also offer medically monitored detox at our sister facility, the Rose of Lakeview Health.

How long will I stay?

Eating disorders are complex mental health conditions that have an impact on every facet of a person’s life. Because these conditions are so complex, each resident will be evaluated individually to determine the length of stay that our experienced team believes will lead to the best treatment outcomes.  

Who is on my treatment team?

Treatment teams at Koru Spring are made up of MDs, masters-level therapists, a registered dietician, exercise specialists, and aftercare coordinators. This team will work with each resident to design a tailored treatment plan and outline each resident’s goals for treatment.

Does Koru Spring accept insurance?

We work with most major insurances including Aetna, Blue Cross & Blue Shield, Cigna, and UnitedHealthcare.

Do you offer detox from drugs and alcohol?

Residents in need of medically monitored detox can do so at our sister facility, The Rose of Lakeview Health, located on the same campus as Koru Spring. This ensures that residents are fully supported and familiar with their care team as they progress in treatment.

Do you accept residents with nasogastric (NG) tubes?

Yes, we can accommodate residents with NG tubes.

Can I smoke?

Residents can smoke during designated breaks and in dedicated outdoor smoking areas. If you’re interested in tobacco cessation programs, we offer tobacco sobriety tools and cessation products.

What kinds of therapies are offered?

We provide both group and individual therapy utilizing a combination of DBT, expressive therapy, and nutrition therapy. We also offer experiential therapy including music, art, and equine therapy for medically stable residents. Additionally, each member of the Koru Spring team has been trained in trauma-informed care to ensure a safe and welcoming environment.

How will the Koru Spring team communicate with my therapist and existing care team?

We understand the importance of maintaining a strong relationship with residents’ existing care teams. With the resident’s consent, the Koru Spring care team will provide referring partners with the resident’s care plan and updates based on the provider’s preferred frequency.

What if I relapse?

At Koru Spring, we offer relapse prevention training and have an alumni team for residents to turn to any time after leaving our care. However, relapses can and do happen. When they occur, it is important to turn to your therapist or healthcare provider so they can work with you to determine the best next steps as you continue on your path to lasting recovery.

Can I access my cell phone?

Yes, residents will have access to their phones each evening.

Can my family come to visit?

Yes, we hold family visitation each Sunday.

Can I exercise while at Koru Spring?

Movement plays an important role in reducing stress and maintaining overall health. At Koru Spring, residents with medical clearance have the option to participate in restorative yoga with the guidance of our exercise specialists.

Do residents leave campus for meal outings?

At Koru Spring, residents will encounter food in a variety of settings and scenarios to set them up for success after leaving treatment. These experiences range from cooking a meal as a group to eating a snack off-site at a local café.

My family member is suffering from an eating disorder, how can I help her?

A key step in addressing an eating disorder is education. We recommend the National Eating Disorders Association (NEDA) as a resource for those looking for information on eating disorders. Additionally, our team can be reached at 844.951.1888 for information about Koru Spring and our holistic approach to healing from eating disorders.

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